Shipping policy
Shipping Policy
Last Updated: [Date]
Thank you for shopping with [Store Name]. We are committed to delivering your order as quickly and safely as possible.
Order Processing
- Orders are processed within [1–3] business days after payment confirmation.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During peak seasons, promotions, or holidays, processing times may be extended.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Order weight
- Package dimensions
- Delivery destination
- Selected shipping method
Any applicable shipping fees will be displayed before you complete your purchase.
Delivery Timeframes
Estimated delivery times:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | [3–7 business days] |
| Express Shipping | [1–3 business days] |
| International Shipping | [7–21 business days] |
Delivery times are estimates and may vary due to weather conditions, carrier delays, customs processing, or other circumstances beyond our control.
Free Shipping
We offer free standard shipping on orders over [Amount].
Free shipping promotions may be subject to change without notice.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing:
- Tracking number
- Carrier information
- Tracking link
Please allow up to 24–48 hours for tracking information to update.
International Shipping
We currently ship to [List Countries/Regions].
Customers are responsible for:
- Import duties
- Customs fees
- Taxes imposed by their country
These charges are not included in the purchase price or shipping cost.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
- We may not be able to modify the order once it has shipped.
- Additional shipping fees may apply for reshipment.
- We are not responsible for orders delivered to incorrectly entered addresses.
Lost, Stolen, or Delayed Packages
Once an order is handed over to the shipping carrier, delivery is under the carrier's control.
If your package is:
- Lost in transit
- Marked as delivered but not received
- Significantly delayed
Please contact us at [Email Address], and we will assist in filing a claim with the carrier where applicable.
Damaged Items
If your order arrives damaged:
- Take photos of the damaged item and packaging.
- Contact us within [48–72 hours] of delivery.
- Include your order number and photos.
We will review the issue and provide a suitable resolution.
Shipping Restrictions
We reserve the right to limit or refuse shipping to certain locations where delivery services are unavailable or unreliable.
Contact Us
If you have any questions regarding shipping, please contact:
SHOP 360
Email: shop360pkpk@gmailcom
Phone: 03140464664
Website: www.shop360pk.com